Terms & Conditions

Last Updated: October 16, 2024

Welcome to erincoupe.com (the "Website"). These Terms & Conditions ("Terms") govern your use of the Website and the services provided by Authentically EC Inc. and Coupe Suite Inc. ("we," "us," or "our"). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Website.

1. Business Information & Ownership

• Legal Entities: The Website is operated by Authentically EC Inc. (trade name) and Coupe Suite Inc., both located in Northfield, IL 60093. 

• Intellectual Property: All content on the Website, including but not limited to blog posts, podcasts, newsletters, workshop materials, videos, course materials, and brand identity ("Content"), is the exclusive property of Authentically EC Inc. and Coupe Suite Inc.This includes the brand of Erin Coupe in all its entirety. All rights are reserved. Unauthorized use, reproduction, or distribution of any Content is strictly prohibited and may result in legal action.

2. Services Provided

We offer a variety of services, including, but not limited to:

• Speaking Engagements

• Consulting Projects

• Coaching Sessions

• Workshops and Retreats

• Digital Products

• Physical Products

• Membership or Subscriptions (future, date TBD)

• Online Courses (future, date TBD)

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Bookings and Subscriptions

• Online Bookings: Users may potentially book services online. Future subscriptions and memberships will require users to agree to additional terms during the signup process.

• Cancellation Policy: A minimum of 48 hours' notice is required to reschedule individual coaching sessions. No refunds are granted for cancellations or missed appointments.

3. Website Use and User Behavior

Permitted Use

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Website.

Prohibited Activities

You must not:

• Engage in any form of spam, hacking, or illegal activities.

• Attempt to gain unauthorized access to any part of the Website.

• Distribute malware or harmful code through the Website.

Third-Party Links

Our Website may contain links to third-party websites, including platforms like YouTube, Apple Podcasts, Spotify Podcasts, and others such as products we support. We do not endorse or assume any responsibility for the content, privacy policies, or practices of these third-party sites. Accessing these links is at your own risk.

4. Accounts, Memberships, or Subscriptions

Future Features

While account creation and subscriptions are not currently required, they may be introduced in the future. When implemented, users will need to agree to additional terms during the registration process.

Data Storage

We may store personal information, such as name, email, and phone number, for future interactions, including subscription email lists and course enrollments.

Termination of Accounts

We reserve the right to terminate or suspend user accounts or subscriptions in cases of misuse or breaches of these Terms. Upon termination, users may be restricted from re-registering, subject to reasonable limitations.

5. Payments and Transactions

Payment Processing

Payments for products and future courses or memberships are processed directly through the Website.

Currency and Taxes

All transactions are conducted in U.S. Dollars (USD). Applicable sales taxes will be added for physical products.

Refunds and Chargebacks

No refunds or chargebacks are permitted for coaching or consulting sessions.

6. Intellectual Property and Copyright Protection

All Content on the Website is protected by copyright laws. Users are prohibited from:

• Reproducing, distributing, or creating derivative works from any Content without explicit written permission.

• Recording or redistributing event content without permission.

Participants in workshops or events may receive access to proprietary tools or frameworks. They agree not to reuse or distribute these materials without authorization.

Unauthorized use of Content may result in legal consequences.

7. Disclaimers and Liability Limitations

Professional Advice

Our coaching services are not a substitute for professional medical or mental health treatment. Always seek the advice of qualified health professionals regarding any medical, clinical or psychological concerns.

Website Availability

We strive to maintain the Website's functionality but do not guarantee it will be error-free, uninterrupted, or free from viruses or other harmful components. We are not liable for any website errors, delays, or downtime.

Service Results

Results from coaching or consulting services are not guaranteed and vary based on individual circumstances. The client’s commitment and accountability is a major factor in the success of these services.

Limitation of Liability

To the fullest extent permitted by law, Authentically EC Inc. and Coupe Suite Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or services.

8. Privacy and Data Handling

Data Collection

We collect personal information through contact forms, newsletter sign-ups, and coaching intake forms. The types of data collected may include name, email, and phone number. This information is not required unless specified. Intake forms may gather further information; reference our Privacy Policy ( https://www.erincoupe.com/privacy-policy ) for further details on data collection.

Data Sharing

We share data with third-party service providers, including Wix (website hosting, CRM, and newsletter database), Google (email hosting), Zoom (virtual meetings), Calendly or similar (scheduling tool). These third parties have their own privacy policies governing their use of personal data.

User Rights

Users have the right to request access to or deletion of their personal data. Requests can be made by contacting us at info@erincoupe.com. This provision is in place to accommodate future features like accounts and memberships.

Privacy Policy

For more details on how we handle your personal information, please refer to our Privacy Policy ( https://www.erincoupe.com/privacy-policy ).

9. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Website shall be resolved exclusively in the state or federal courts located in Illinois.

10. Changes to Terms & Conditions

We reserve the right to modify these Terms at any time. Users will be notified of changes via email or through a site announcement. Changes take effect immediately upon notification. Continued use of the Website after changes constitutes acceptance of the new Terms.

11. Contact Information

For any questions or concerns regarding these Terms, please contact us at: info@erincoupe.com

Response times will vary and may be anywhere between 7 to 30 days.

12. Third-Party Tools & Integrations

We utilize third-party tools such as Zoom and may incorporate additional platforms in the future. While we use these services to enhance your experience, we are not liable for any issues or damages arising from their use. Users are subject to the respective Terms & Conditions of these third-party platforms.

13. Cookies and Tracking

Our Website uses cookies and tracking technologies to enhance user experience and analyze website traffic. By using the Website, you consent to our use of cookies as outlined in our separate Cookies Policy ( www.erincoupe.com/cookie-policy ). Users, especially those in regions like the EU, must give consent to cookies before they are placed on their devices.

14. Termination & Suspension Rights

We reserve the right to suspend or terminate your access to the Website and services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or the business.

Upon termination, users may be prevented from re-registering in a reasonable manner.

15. Events & Workshops

Conduct Expectations

Participants in workshops, conferences, or speaking engagements are expected to adhere to a code of conduct that promotes a respectful and productive environment.

Intellectual Property

All content shared during events is the intellectual property of Authentically EC Inc. and Coupe Suite Inc. Participants agree not to record, reproduce, or redistribute event content without explicit permission.

Recording and Redistribution

Recording or redistributing event content without permission is strictly prohibited and may result in legal action.